Please be noted that after the account is successfully closed, the account will be permanently closed, and can never be retrieved back. All pending transactions will be cancelled upon account closure, and all remaining assets in the account will not support withdrawal anymore, it's highly recommended to close all your positions and withdraw your assets before closing the account.
The mobile phone number, email address, and identity information bound to the account can not be used for a new account anymore.
As an alternative, you can also use "freeze account" function so that you can request to unfreeze your account in the future to continue using our services.
1.Log in to your OKX account. Go to Security settings - Freeze/close account
2.Click Close account, the system will display the risk notification after disabling the account, please read it clearly before proceeding. If you still decide to close account, please check the relevant terms and click Close account at the bottom of the page again.
Note: If you are not bound with Google Authentication, you need to bind Google Authentication first before continuing.
3.Enter mobile verification code and google verification code - click Confirm to successfully close the account.
To prevent asset losses, please transfer all the assets out from your account before freezing or closing your account.