Please be noted that after successfully freezing the account, you cannot log in again, and the email/mobile phone number/personal identity information bound to the account cannot be registered again.
After the account is frozen, your account will be temporarily deactivated. You can contact our customer service to unfreeze the account if you would like to resume using it.
1.Log in to your OKX account. Go to Security settings - Freeze/close account
2.Click Freeze account, the system will display the risk notification after disabling the account, please be sure to check it carefully, if you still decide to freeze it, please check the relevant terms and click Freeze account at the bottom of the page again.
Note: If you are not bound with Google Authentication, you need to bind Google Authentication first before continuing.
3.Enter mobile verification code and Google Authentication code - click Confirm to successfully freeze the account.
Note:
You are welcome to contact our customer service for assistance if you find any problem freezing by yourself, or when you would like to unfreeze the account.