1.Log in to your OKX account. Go to security settings under your profile icon.
3.Click reset security features to pop up the select security features that need to be reset pop-up window,select google authenticator and click next.
4.On the verification page, enter the verification code and click next. Select the nationality and ID type, click next: photo verification, and complete the facial recognition as required.
5.You will receive an Email/SMS notification upon removing GA successfully.
If you can't log in to your account
1.If you enable 2-step verification and log in to your account normally, the system will trigger 2-step verification.
2.You need to prepare the corresponding email address and certificate, and click next step.
3.On the verification page, enter the verification code and click next. Select the nationality and ID type, click next: photo verification, and complete the facial recognition as required.
4.You will receive an Email/SMS notification upon removing GA successfully.